That was a good reply from them and it made me very happy :) Way to go start.com.
Here are some of my entries about the subject
http://www.kinlan.co.uk/2005/09/msn-startcom.html
http://www.kinlan.co.uk/2005/09/startcom-still-that-minor-issue-exists.html
http://www.kinlan.co.uk/2005/09/startcom-please-listen.html
http://www.kinlan.co.uk/2005/07/startcom-little-annoyance.html
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